Accessibility with us

- getting better together

1. Goal of accessibility

We want everyone to feel comfortable on our portal - regardless of physical limitations, age or technical experience. That is why we are constantly working to make our content accessible. This includes

  • Clear texts and understandable language
  • Images with appropriate descriptions
  • Operation with keyboard or screen reader
  • Improved readability due to stronger color contrast

Contrast mode on/off

We therefore make every effort to make our website accessible in accordance with the requirements of the Barrier-Free Accessibility Reinforcement Act (BFSG) and the technical requirements of EU Directive 2019/882. The requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 - Conformance Level AA are decisive.

2. Status of compatibility with the requirements

This website is currently partially compliant with the above accessibility requirements.

The following content is not yet fully accessible:

  • Some older videos do not yet have subtitles or audio descriptions.
  • Some PDF documents (e.g. course plans) are not fully tagged.
  • In some cases, alternative text descriptions for images are missing.
  • Navigation on mobile devices is not yet fully operable using the keyboard.

We are actively working on gradually removing these barriers.

3. Preparation of the declaration

This declaration was prepared on 25.6.2025 on the basis of a self-assessment.

4. Feedback and contact

We are aware that not everything is perfect yet. There may be places where operation is difficult or information is missing. We would also like to point out that some of our subtitles are AI-generated. If you notice any errors, we would be grateful if you would let us know and we will correct them as quickly as possible.


Please let us know - we'll take care of it.


If you notice any barriers on our website or require information on non-accessible content, please contact us:

Contact

Spam protection:
3 + 1 = 

fitnessRAUM.de GmbH 
für Sport und Fitness online 
Kirchstr. 18 
69115 Heidelberg 
E-Mail:  

We will do our best to respond to your request within 5 working days.

5. Dispute Resolution Procedure

If you do not receive a satisfactory response from us regarding your accessibility inquiry, you have the option to contact the central Market Surveillance Authority of the German federal states for the Accessibility of Products and Services (MLBF).
This authority is responsible, in accordance with the Accessibility Reinforcement Act (Barrierefreiheitsstärkungsgesetz – BFSG), for monitoring compliance with accessibility requirements for digital services.

Market Surveillance Authority of the German Federal States for the Accessibility of Products and Services (MLBF) – in formation

c/o Ministry of Labour, Social Affairs, Health and Equality of Saxony-Anhalt
Postfach 39 11 55
39135 Magdeburg
Phone: +49 391 567 4530

E-Mail: